PlatformVoice for business
Hear your customers.
Collect testimonials, honest feedback and private messages with one link. Choose what to approve and publish on your website.
No app or account needed to reply.
Example testimonial · appearance preview
A reply worth hearing.
Named testimonialIllustrative waveform. No audio attached to this preview.
What people use it for
Four things worth asking out loud.
Voice testimonials
Plenty of happy customers who would never turn a camera on will talk for thirty seconds. They leave a name, a role and a rating; you approve it, pin it, and it plays on your site with a synced transcript.
Customer feedback, honest
Anonymous when you want candour: no name, no account, and a voice disguised in the browser before it uploads. Named when you want to follow up. Either way it lands private, with a transcript.
A contact form people finish
Talk to us, instead of type to us. A visitor records, leaves a name and email, and you get the message and its transcript in your inbox with a reply-to. Ours is at /contact.
Coaching and hiring
Session feedback from clients and students, one question candidates answer before a call is booked. Each has its own workspace, its own links and its own wall - and nobody is scored, ranked or filtered.
On your website
One script tag. The wall matches your page.
Paste the snippet where the testimonials should go. The widget reads the background behind it and picks the face that reads on it, follows your own light and dark toggle, and takes your brand colour for the stars, the play button and the progress. Change what is pinned in the dashboard and the site follows.
The wall
A rail of the testimonials you pinned, in the order you set. One shared player, so playing a second one stops the first; arrows on wide screens, a swipe on phones, and optional auto-scroll that stops the moment someone is listening.
The button
A “Leave feedback” button on your own page opens the recorder in a modal, on your domain, with your question. No redirect, nothing to install, and the microphone prompt names your site.
The contact page
Point /contact at a collection and it becomes a voice contact form: name and email required, never published, no rating. The same thing this site does with its own. See ours.
How collecting works
Someone answers out loud. It lands in your inbox, private.
Try it: the same thing your customer does, with no account and nothing to install. Named or anonymous is your choice per collection; a rating is optional; the consent line they agree to is the one you publish under.
1 · You create it
platformvoice.com/f/customer-testimonials
2 · Anyone can reply
How was working with us?
No login. A name and a rating, then press record.
3 · You hear them
Replies
Each one arrives private, with a transcript and an email to you. Approve it, pin it, and it is on your wall.
Named or anonymous is set per collection. Either way, what comes back is a voice.
Anonymous, including the voice
No account and no name is attached to a reply. Before it uploads, the person answering can shift the pitch and pace of their own voice right in their browser. You receive the altered take; the original never leaves their device.
Nothing shows up without you
Replies land private, and you get an email as they do - worded for what the link is: a testimonial from Ada at Acme via acme.com, session feedback from a client, a message on your contact form. You listen, approve what may be shown, and pin the ones that belong on the wall. Nothing goes public on its own.
The catch, stated plainly
An anonymous reply is anonymous to you too - you cannot tell who sent what, and that is the point. If you need to follow up, make the collection a named one: people leave a name, a role and an email or rating, and agree to be shown before anything is published.
Who it's for
Who gets the most out of asking.
Founders & small businesses
Testimonials people believe: a real customer, their name, their voice, on a wall that matches your site. Plus the feedback they would never type, and a contact form they actually finish.
Coaches & educators
Hear how the session landed. Spoken reflections from clients and students, anonymous course feedback that people actually give, named check-ins you can keep and compare.
Recruiters & teams
Thirty seconds says more than a CV. One question candidates answer in their own voice before a call is booked, and anonymous team feedback with the voice disguised.
Privacy
Their voice is in your care. Here is how it's kept.
Not “encrypted in transit and then sitting in a bucket.” Each recording gets AES-256-GCM envelope encryption the moment it lands, and nothing anyone says to you is shown anywhere until you say so.
Encrypted at rest
AES-256-GCM, unique key per file, wrapped by a master key. Nobody reads a raw recording off disk.
Consent, recorded and versioned
A named reply carries the exact wording the person agreed to, with a version stamped against it. Publishing is refused without their consent to be shown.
Anonymous means anonymous
No account and no name on an anonymous reply, and the voice disguise runs in their browser before upload. The original never leaves their device.
Delete means delete
Remove a reply, a collection or a whole account permanently, from the dashboard, not a support ticket.
Features per plan
Every plan, side by side.
What you can collect, show and embed on each plan.
| Feature | FREE | PRO | PRO+ |
|---|---|---|---|
| Feedback collections per workspace | 10 | 25 | 50 |
| Named testimonials and ratings | |||
| Responses per collection | Unlimited | Unlimited | Unlimited |
| Websites that can embed | 1 | 1 | 5 |
| Testimonials pinned per wall | 3 | 3 | 50 |
| Transcripts in the widget |
Your next conversation
Give your customers a voice.
Create a collection, share the link and hear what comes back.